how to find out what utilities service an address

How exercise I find my electricity or natural gas supplier?

Who is my energy provider? Sooner or after, yous will need to know where your energy comes from. Whether you lot're moving to a new dwelling or just want to sign upward with another electricity or natural gas supplier, you will have to notice out who your energy provider is.

The natural gas bills. Your boilerplate kilowatt-60 minutes (kWh) usage. The electricity supplier … Some things seem so elementary that we don't fifty-fifty think nearly them in twenty-four hour period-to-mean solar day life. Well, at least until you need to face those questions.

If you're having trouble trying to find who is your natural gas or energy supplier in Alberta, you will need to take a wait at some specific details on your monthly energy bills. But don't worry, EnergyRates.ca volition get in easy for you lot, and show you the most straightforward ways you tin find out who provides you with energy.

Who provides energy in Alberta?

Before you start searching for your energy provider, you should understand the difference between the wire service provider and the energy supplier (also known as the retailer).

In Alberta, ii different groups provide energy for homes and businesses: retailers and wire service providers. Each one of them, however, have very different jobs in that process.

Energy retailers in Alberta

The retailer is the company that sells energy to yous. Think of electricity and natural gas as products: The retailer is the company that sells you those products for a specific toll. These rates tin alter every 24-hour interval and are afflicted by many factors continued to the energy industry, including environmental problems and political decisions.

The retailer is the visitor that provides you energy. If you lot want to find out who is your electricity or gas supplier, in that location will probably be a logo or brand proper noun on your bill, such as Encor past EPCOR, ENMAX, Direct Energy, ATCO, Spot Power, etc.

In Alberta, consumers have the freedom to choose who they desire to provide them with electricity and natural gas. Such companies fall into two main categories: the regulated-rate provider (RRO) and competitive provider.

When it comes to natural gas and electricity in Alberta, you tin can choose to sign up with different companies or purchase such services in an free energy bundle.

However, if this is your beginning domicile in the province, you are probably with the local regulated provider for each commodity, likewise known as the default provider. Each area has a specific regulated provider for gas and electricity, which makes it easier for you to discover who could be your energy supplier.

For example, in Edmonton, the RRO electricity provider is EPCOR, whereas in Calgary, the default electricity provider is ENMAX. Depending on where y'all live, the regulated-rate provider could be the municipality, which is what happens in the City of Lethbridge.

Every bit you learn more almost the Alberta energy market, y'all will outset noticing that competitive and regulated retailers often belong to the same energy group. Nevertheless, they are different companies with different plans.

An interesting example of such a difference is the Directly Energy instance. Customers nether the competitive Directly Energy plan receive a blue nib, while consumers under the Direct Energy regulated services receive a pinkish bill.

Wire service providers in Alberta

The wire service providers (WSP) are the companies responsible for transmission and distribution. In other words, these are the companies that move free energy from generators to your home.

The transmission charges are related to the costs of transporting electricity from generators to high-voltage local distributors. The distribution charges, on the other hand, come from the costs of bringing free energy from the local distributors to your domicile at a depression voltage.

Although the costs related to distribution and manual fees may represent a considerable office of your monthly bills, there isn't much you can do about them. These fees are approved and regulated past the Alberta Utilities Commission (AUC).

Seeing that Alberta is a deregulated energy market place, many consumers assume that they will be able to switch their wire service provider the same mode they practice with retailers. However, Alberta residents can't change their wire service provider. There is a specific WSP for each region in Alberta — and their distribution and transmission rates are the aforementioned inside that area, equally they are wholly regulated whether by the provincial government, local municipalities or rural boards of directors.

Observe out below who approves and regulates the distribution and transmission costs in some Alberta regions.

     Distribution rates regulated by the Alberta Utilities Commission (AUC):

  • Calgary
  • Edmonton

     Distribution rates regulated by local municipal governments:

  • Red Deer
  • Crowsnest Pass
  • Lethbridge
  • Cardston
  • Ponoka
  • Fort Macleod

     Distribution rates regulated by local boards of directors:

  • Virtually rural areas in Alberta

Important note: The WSP and the energy retailer tin can be part of the same grouping, simply can also be totally unlike companies. As an example, any customer in Edmonton will take EPCOR equally their wire service provider, merely could have any retailer of their choice, such every bit ATCO, Direct Free energy or ENMAX, as their energy supplier.

Usually, electricity and natural gas retailers will let yous know in the bills which company is the wire service provider in your region. If your bill doesn't say who'south the WSP, there are high chances that it'south the same as the default regulated retailer in your surface area, whether for gas or electricity.

I don't know who my energy supplier is. How can I detect out?

At present that y'all know the departure between retailer and WSP, yous're probably asking yourself how to find who is your energy provider. In guild to figure it out, get i of your contempo energy bills and have a look at two things: the logo or brand proper name, and the site ID.

The logo or make name will testify you who the energy supplier is. Commonly, you will find the logo printed on elevation of your beak. In case you lot want to talk nigh something related to electricity or natural gas rates, or anything else pertaining to your free energy plan, you should phone call this company.

In order to find out who's the wire service provider, wait for a "commitment charges" or a "distribution services provided by" section. The information in this area will tell y'all who'southward responsible for transporting electricity and gas into your home.

Beneath, y'all tin can find a sample bill taken from the Direct Energy website. On the example, yous can come across the customer is signed with Straight Energy (the retailer), but their electricity is distributed by ENMAX Power (the wire services provider).

1
Sample Alberta electricity bill (Epitome adapted from Direct Energy)

What if my utility bill doesn't tell who'south the energy benefactor?

Even if your energy provider doesn't tell who's the WSP in your expanse, there are other ways yous tin can figure it out.

In that case, you volition need to observe the site ID on your bill. The site ID is a 13-digit number that every site in Alberta must have. This is a manner power companies found to identify their client'southward properties in a unique mode. Every property connected to a meter in Alberta has a site ID for electricity and another ane for natural gas. This number is not only a unique identifier for your property; information technology also reveals who is the distributor in your area.

Most energy bills come with the site ID in the top corners of the page, next to your personal data or to the retailer charges. Depending on who'south the provider, the site ID will begin with different numbers.

Each distribution company in Alberta has a number. The starting time digits of your site ID will tell you who's the WSP in your area. If your bill comes with an 11-digit site ID, the showtime two digits tell you who is the wire service provider. On the other paw, if the site ID on your nib has 13 digits, the first 4 digits volition tell you who is your WSP.

If you lot want to notice out what's the free energy distribution visitor in your address, check the table below.

For electricity:

Site ID starts with Distribution company
0010 ATCO Electric
0020 ENMAX Power
0030 EPCOR
0040 FORTIS Alberta
0050 Lethbridge
0060 Crowsnest Pass
0070 Cerise Deer
0080 Ponoka
0090 Fort Macleod
0100 Cardston

For natural gas:

Site ID starts with Distribution company
0001 or 0003 ATCO Gas
0007 AltaGas Utilities

Quick tip: You lot can differentiate the electricity site ID from the natural gas site ID quite hands. In near cases, the site ID for electricity services begins with i (0) or two zeros (00), whereas, the side ID for natural gas begins with three zeros (000).

In case yous even so have doubts, bank check below another sample bill. In this example, the customer has both their electricity and natural gas provided by ENMAX Energy. Notwithstanding, based on their site ID, nosotros tin can see that the electricity is delivered by ENMAX Power (site ID begins with 0020) while natural gas is distributed by ATCO Gas (site ID begins with 0003).

1
ENMAX Free energy sample bill (Paradigm adjusted from ENMAX Energy)

What electric visitor services my accost?

One time you know who's the energy distributor and the energy supplier, it becomes easier for you lot to contact them accordingly. In instance you accept whatever distribution service inquiry, here'due south a list of the main distribution company trouble calls in Alberta:

ATCO Electric 800-668-5506
ENMAX Power 403-514-6100
EPCOR 780-412-4500
FORTIS Alberta 310-WIRE (9473)
Lethbridge 403-320-3940
Crowsnest Pass 403-562-2021
Red Deer 403-348-5700
Ponoka 403-783-0143
Fort Macleod 403-553-4601
Cardston 403-653-5672
ATCO Gas 800-511-3447
AltaGas Utilities 866-222-2068

How exercise I discover the cheapest energy provider?

If you're non satisfied with your electricity and natural gas bills in Alberta, at that place is a lot you tin exercise to find the best energy providers in the province.

Whether for electricity or natural gas, yous can compare Alberta free energy utilities and their rates at EnergyRates.ca. The website is a cost comparison tool that lets you find the all-time current rates for electricity and natural gas providers by postal lawmaking.

Once yous fill in your Alberta postal code, the website volition list all the major natural gas providers in the province for both floating- and fixed-charge per unit residential plans. Consumers looking for small business, commercial or industrial electricity and gas suppliers tin fifty-fifty get a custom rate comparing report.

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Source: https://energyrates.ca/alberta/who-is-my-energy-provider/

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